Lan Su Chinese Garden is seeking a PT, seasonal Visitor Experience Coordinator to work Fridays through Sunday within the garden. Please read the entire job description and application instructions before applying.
Visitor Experience Coordinator (VEC)
Programs and Events
Director of Programs and Events
Seasonal, Part-Time Hourly. No benefits. Estimate 25-32+ hours a week. $12.00 per hour.
Fridays, Saturdays and Sundays
9:30 a.m.-5:30 p.m. (winter), 9:30 a.m.-6:30 p.m. (summer).
Additional weekdays, holidays, and evening hours added based on the program and event needs.
This position is responsible for delivering operational components that result in a first-class experience for each visitor. It includes everything from a friendly welcome, monitor and providing materials to explore and learn by, oversee programs to interact with, maintain a safe & clean place to be in. This position helps bridge the Chinese cultural experience for a typically western audience.
Manage the operational aspects of the opening and closing the garden and program and event needs. Includes the set up and break down of program equipment, production and display of program signage, greeting and assisting with program partners, and overseeing and training program volunteers.
Manage the daily aspects of the visitor experience. Includes monitoring visitor guides, marketing materials, plant guides, and promotional materials, engaging with visitors and members to ensure a quality experience.
Manage garden safety by responding to visitor accidents, incidents and complaints. Oversee volunteer hosts, tour guides, program volunteers and program partners. Promote memberships and provide general garden information as needed.
Assist in managing event rentals such as photo shoots, small weddings, and proposals.
Implement "on the ground" operations of garden programs & events
Assist in the operational aspects of private event rentals.
Education & Experience Required
Skills & Abilities Required
Email your cover letter (body of email is ok) and resume to the email address listed with this ad, along with the subject: "VEC Job Posting." All applications must be received by 4 p.m. on Friday, July 10.
All applications not following these instructions will not be reviewed.
NO PHONE CALLS OR DROP-INS.
Lan Su Chinese Garden strives to attract, hire, train and promote quality individuals who have a proven ability to perform in a professional organization. Lan Su is proud to be an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available person in every job.
Lan Su Chinese Garden is committed to maintain an environment where employees contribute to the organization’s achievement, take pride in the results of their work, are appreciated as individuals and are encouraged to develop to the fullest extent. Lan Su is an Equal Opportunity Employer. It is our policy that employees will not be discriminated against in the terms and conditions of employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, disability or any other classification protected by law.